Wednesday, September 2, 2015

Do Popups Work for Enhancing List Sign-ups? (and an OptinMonster Testimonial).

No matter just how much individuals may state they dislike pop-ups, they work when it concerns enhancing subscribers to your newsletter. Period. Back in 2011, I started checking using pop-ups on various sites I possessed. Everyone I knew claimed they discovered them frustrating, but I kept hearing they had a big impact on conversion rates. So I purchased a plugin called PopUp Supremacy (I not recommend this plugin) and began running some tests.
The results were surprising to me. On the initial test site, after only two weeks the pop-up CTA made up 21 % of total newsletter customers. Over the next few years, I continued executing pop-ups on various websites in a variety of specific niches and continued to see similar results.
Then the plugin I ‘d been utilizing was sold to a new owner. I had not been happy with the plugin quality or consumer support after the sale, so I uninstalled it until I might find a replacement for it.
Enter OptinMonster
When I discussed I was on the lookout for a new pop-up plugin, OptinMonster [affiliate link] was suggested by a couple of individuals. It’s a quite impressive plugin. It works with lots of different CMS systems (consisting of WordPress) and e-commerce software and has compatibility with 19 mailing list suppliers (including Aweber [affiliate link]– which is my newsletter supplier). OptinMonster likewise offers technology for “after post” drifting bar CTAs, however for the function of this post, I’ll be focusing on the Lightbox (pop-up) technology.
It also features something they call “Exit-Intent Innovation.” They declare to use this innovation to determine when a user will leave your website and trigger a pop-up (which they claim converts an extra 2-4 % of customers). I didn’t experience those outcomes utilizing EIT but your experience might differ.
Another cool function is their mobile-friendly technology. You can produce certain pop-ups that reveal just to mobile users (such as a CTA to download your app).
One of the important things I such as finest about the service is the capability to tailor what kind of habits activates a pop-up. For example, you might choose to reveal a CTA only after a visitor has actually checked out a minimum of two pages and has scrolled down 30 %.
OptinMonster plans [affiliate link] variety from $49 each year (for one site) to $200 per year (for unrestricted sites). Their “Exit-Intent Innovation” and their mobile-specific pop-ups are only available in their Pro strategy, which costs $200 annually.
The current results for a blog I have
The use of pop-ups revealed an impressive effect on newsletter subscriptions back in 2011. But how do they work now? Just recently I included OptinMonster to a site that I own. The website got decent traffic however had a quite bad conversion rate when it pertained to newsletter memberships. Prior to installing OptinMonster the site had a single newsletter CTA, which resided in the upper half of an ideal sidebar.
No effort entered into the design of the pop-up aside from matching the color scheme of this site to their “Simple” style pop-up. I have the pop-up set to load after a 5-second day as soon as the individual scrolled down a minimum of 20 %. The pop-up headline CTA used was very generic– “Register, so you don’t miss a single upgrade!”.
The below chart shows the customer growth stats for that website’s newsletter over the last 52 weeks. On July 3rd, I set up and introduced an OptinMonster pop-up.

The conversion rate of the sidebar form has averaged.03 % since the site introduced. The OptinMonster pop-up has been converting at a rate of.47 %. That is a 1400+% enhancement in the membership conversion rate.
So what happened when I included OptinMonster’s “Exit-Intent Technology” at a level of sensitivity setting of “20” to the pop-up on July 18th?
This ladies and gents, was a shocker– a minimum of to me. Adding the “Exit-Intent Technology” reduced my signups and conversion rates for the list (at least compared to the preliminary pop-up outcomes above). Below is a screenshot of the Optin Monster analytics report for the pop-up both prior to and after adding Exit-Intent Innovation:.

Now, don’t get me incorrect. The conversion rate while utilizing the pop-up with the Exit-Intent Technology at.22 % was still much greater than the.03 % conversion rate without making use of the pop-up at all. But, I was a little stunned regarding how having an additional CTA could be causing less conversions.
As it turns out, “Exit-Intent Technology” (EIT) overrides all other settings.
After submitting a ticket to the OptinMonster assistance team, I discovered that adding EIT utilize to a pop-up exceeds any other settings you may have set. I figured it was an extra pop-up to the one produced by the existing settings, however utilizing it disabled the other settings.
So, making use of EIT means that the pop-up will ONLY reveal as the user is trying to exit the page vs. the initial settings I ‘d set. The control board states, “Disregards loading hold-up and scroll trigger settings” under the EIT heading. Nevertheless, I had actually assumed that the pop-up would still show based on my delay settings. I believed it would just likewise now show (by means of EIT) if the person attempted to leave prior to reaching those hold-up requirements. I was incorrect.
I asked if it were possible to run a time/scroll delay and EIT simultaneously. OptinMonster support advised:.
“Your finest case is to duplicate the opt-in and have one be your exit-intent and the other the time/scroll delay.”.
However, that would imply one pop-up for drive-by visitors and 2 pop-ups for individuals who were spending time on my site. I felt like obnoxiously asking the latter sector for their e-mail address would most likely be a bad concept. So I chose to check it.
I duplicated the pop-up using their “duplicate” feature on the dashboard. I checked off EIT and started running the EIT pop-up in addition to the postponed one.
After two weeks of usage, the added, duplicate pop-up had a conversion rate of.16 %, which was still much better than the initial.03 % conversion rate. The primary pop-up transformed at a rate of.32 % over the 2 weeks that the extra pop-up was likewise running compared with the conversion rate of.47 % it was acquiring prior. So, on this site, it would appear that the added pop-up didn’t assist in the aggregated conversion rate.
In the graphic of the statistics for the primary pop-up below, the orange arrow represents where I switched on EIT for the initial pop-up. The pink arrow represents where I turned it off (and had the extra pop-up running). It would appear, a minimum of in this specific instance, that the extra EIT pop-up was cannibalizing signups from the conventional one. However, this is one experiment. I suggest you test it on your site and let the resulting data reach your conclusion.

So, I merely turned off the additional EIT and got back to the using the single, postponed pop-up without EIT.
Did the pop-up usage influence the site bounce rate?
A common concern that comes up when talking about pop-up use is their effect (if any) on bounce rates. I compared the bounce rate for this site from July 3rd through August 23rd (the period the pop-up remained in use) to the duration prior. The bounce rate had actually reduced.46 % during the duration the pop-up was in use. That’s a minimal modification, so in reality, the bounce rate in this instance appears to have been unaffected by the pop-up use.

The TLDR results.
In spite of all the experimenting and experimentation, the last overall, averaged stats led to:.
Pre pop-up usage conversion rate:.03 % Post pop-up usage conversion rate:.35 %.
Below is an upgraded graph of the website’s subscriber development (I started checking the pop-ups on July 3rd):.

The pop-up usage, in general, produced more than 10x the amount of newsletter signups the site received without one.
The results of using OptinMonster on Sugarrae.com.
Admittedly, I achieved the results above on a site with an extremely poor membership conversion rate pre-pop-up. Given that I know pop-ups work, I also took the time to include the pop-up CTA back to this blog site (Sugarrae) too.
In February of 2015, I introduced a brand new design. Prior to that modification, my newsletter membership CTA in the top of the right sidebar rate was.30 %. When I set out to upgrade the Sugarrae website, enhancing the variety of subscriber list customers was one of the concerns that drove the brand-new layout. So I included the large CTA in the website header that appears on every page of the site.
The conversion rate of the header CTA rose to 1.0 % after launching the brand-new design. That is a 230+% enhancement from the membership conversion rate prior to launching the redesign.
So, for this test with OptinMonster, the baseline conversion rate results would be compared to was a much healthier pre-pop-up conversion rate of 1 %.
For this test, I modified the “Blackboard” theme design template to custom match the Sugarrae design.

The settings for the pop-up had it set to pack after the user had been on the site for 5 seconds and scrolled 15 %. I did not utilize an EIT pop-up on Sugarrae after seeing the results it had on my other site. After ten days of usage, the pop-up was boasting a conversion rate of 1.37 %.
As best I can tell, the pop-up use (with these settings, on this website) are not cannibalizing signups from the existing CTAs (which remain to preserve a 1 % conversion rate). The pop-up seems producing extra signups.
The bound rate for the duration of pop-up usage when compared to the duration prior when again decreased. This time by 1.3 %, which once more is minimal, so the pop-up use appears to have actually had no genuine effect on the bounce rate for the website.
Do pop-ups work?
My newest results concur with my original outcomes. pop-ups work when it concerns building your e-mail list. Depending upon your existing conversion rate, pop-ups can stand to enhance (considerably) your subscriber base (as it did with among mine). If building your subscriber list is a concern for you– and it must be– you should be utilizing pop-ups.
I really like the OptinMonster [affiliate link] plugin, though I’m not sold on their EIT technology right now. I’ll need to run some more tests on additional sites. However, overall, the plugin is well worth the expense.
Sharpening with split screening.
While the pop-up certainly works, I still have some work to do. I’m a huge fan of split screening and the OptinMonster Pro plan [affiliate link] enables you to divide test your pop-ups. This way you can test:.
CTA headlines.
CTA text.
Changes in button text.
Waiting 10 seconds.
Waiting 20 seconds.
Needing no scroll.
Needing a 50 % scroll.
Color modifications.
And so on
. If you can name it (and put a reasonable hypothesis behind it), you should check it. I choose to test something for a minimum of two weeks when possible (unless the results considerably show unfavorable results indicating that I must end the test early).
Have any pop-up suggestions to share?
If you make use of pop-ups and have any tips to share, feel free to do so in the comments below.
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